Tool Gate · How it works
How the Chargeback-Proof Order Evidence Kit gate works
How the Chargeback-Proof Order Evidence Kit scores a dispute packet's completeness: a dispositive-item gate forces DON'T FIGHT when the one decisive item a reason code demands is missing — which is how a packet scoring 62 still reads DON'T FIGHT because it has no proof of delivery.
How the gate works
This tool grades the evidence you have against the reason code the bank actually filed - the one decisive item that code turns on can force the case to DON'T FIGHT even when everything else scores well. Each control is marked from your own evidence and weighted into a 0–100 score — and then the score is run past a gate that can only make the verdict worse.
The 5 weighted controls
| Signal | Weight |
|---|---|
| Proof of delivery to the cardholder's address (carrier tracking DELIVERED, signature where available) | 38 |
| Shipping address matches the AVS-verified billing address | 22 |
| Order confirmation / itemized receipt with transaction and fulfillment details | 16 |
| Carrier record of expected vs actual delivery date within the promised window | 14 |
| Customer communications acknowledging receipt or tracking | 10 |
| Total | 100 |
The verdict bands
Every reason code has one dispositive evidence item. If it's absent - or the response window has already closed - the verdict is forced to DON'T FIGHT no matter how the other items score.
In the worked sample it scores 62 out of 100 and still reads DON'T FIGHT — Completeness scores 62/100 for a Merchandise/Services Not Received dispute - the AVS match, order receipt, carrier record, and customer comms are all present, which alone would read STRENGTHEN. But proof of delivery - the one decisive item this reason code turns on - is absent, so the gate overrides the score and forces DON'T FIGHT: a high score on everything else still loses without it. The one thing to fix first: Get proof of delivery to the cardholder's address (carrier tracking showing DELIVERED) - the decisive item for a Not Received dispute; nothing else can substitute for it..
Common questions
Can something score well on the How the Chargeback-Proof Order Evidence gate works and still fail?
Yes. The weighted score is run past a worsen-only gate — the Decisive-item gate — that can only make the verdict worse. In the worked sample it scores 62 out of 100 and still reads DON'T FIGHT, because completeness scores 62/100 for a Merchandise/Services Not Received dispute - the AVS match, order receipt, carrier record, and customer comms are all present, which alone would read STRENGTHEN. But proof of delivery - the one decisive item this reason code turns on - is absent, so the gate overrides the score and forces DON'T FIGHT: a high score on everything else still loses without it.
What is a worsen-only gate?
A dispositive rule that can only lower a verdict, never raise it. One fatal flaw overrides an otherwise-good score, because a single disqualifying gap shouldn't hide behind a high average. The tool also names the one thing to fix first — here, "Get proof of delivery to the cardholder's address (carrier tracking showing DELIVERED) - the decisive item for a Not Received dispute; nothing else can substitute for it.".
Grades the evidence and reason code you enter - a planning aid, not legal advice; confirm reason-code requirements with your own processor.
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<iframe src="https://redhub.ai/visuals/tool/chargeback-proof-order-evidence-kit.html" title="How the Chargeback-Proof Order Evidence Kit gate works — RedHub AI" width="760" height="1727" loading="lazy" style="border:0;width:100%;max-width:760px"></iframe>
<p style="font:14px/1.5 system-ui,sans-serif"><a href="https://redhub.ai/visuals/tool/chargeback-proof-order-evidence-kit">How the Chargeback-Proof Order Evidence Kit gate works</a> — by <a href="https://redhub.ai">RedHub AI</a>, the AI that tells you when to doubt it.</p>Image + link — a static picture for any blog
<a href="https://redhub.ai/visuals/tool/chargeback-proof-order-evidence-kit"><img src="https://redhub.ai/visuals/tool/chargeback-proof-order-evidence-kit-share.png" alt="Diagram of the Chargeback-Proof Order Evidence Kit: a dispute packet scoring 62 and a dispositive-item gate forcing DON'T FIGHT on a missing proof of delivery." width="760" loading="lazy" style="max-width:100%;height:auto;border-radius:16px"></a>
<p style="font:14px/1.5 system-ui,sans-serif"><a href="https://redhub.ai">RedHub AI</a> — the AI that tells you when to doubt it.</p>
This is how Chargeback-Proof Order Evidence Kit works. More diagrams in the Visual Field Guide.