Question 1

What does the Listing Delivery Verification Gate do?

Accepted Answer

It checks the vendor's listing work against the invoice. You type your approved business name, address, phone and website domain, the number of listings you were billed for, and then one row per listing the vendor reported. For each row you open the listing yourself and mark whether it is published, whether the name, address, phone and link are right, whether you captured dated evidence, and whether it was still live at a recheck 30 or more days later. The workbook returns a verdict per listing, a count of verified-delivered listings against listings billed, and one roll-up. Nothing is scanned or fetched: every mark is yours.

Question 2

Why doesn't a submitted listing count as delivered?

Accepted Answer

Because a submitted form is not a published listing. A vendor's report often shows 'submitted' or 'pending' for a directory that never made the listing live. In this workbook a listing marked Submitted only reads SUBMITTED ONLY and never counts toward the delivered total, whatever else is marked on the row. Only a listing that is published, correct on name, address, phone and link, backed by dated evidence, and not gone at recheck reads LIVE AND CORRECT and counts.

Question 3

How is the roll-up decided?

Accepted Answer

By the count of LIVE AND CORRECT listings against the number billed. At 90% or more, with no wrong business name or phone on any live listing, the roll-up reads DELIVERED AS DESCRIBED. At 50% or more it reads PARTLY DELIVERED AS DESCRIBED. Below 50% it reads NOT DELIVERED AS DESCRIBED. One live listing with a wrong name or phone caps the roll-up at PARTLY, even at 100%. The 90% and 50% lines are RedHub defaults, shown on the Dashboard, and are not a legal or contractual standard.

Question 4

What does CHECK INPUT mean, and when do I see it?

Accepted Answer

The workbook will not grade on a blank. A blank identity field, a blank or misspelled mark on a row that has a site name, a duplicate site name, marks on a row with no site name, no listing rows at all, or more listings verified than billed all read CHECK INPUT, and the roll-up reads CHECK INPUT until you fix them. A blank is never counted as a No or as a pass.

Question 5

Does it check my listings or scan the directories?

Accepted Answer

No. It does not fetch, scrape, or call any site or API. You open each listing and enter what you see. That is deliberate: the grade is only as good as your marks, and the dated-evidence column is there so you can back each mark with a screenshot. The sample rows in the file are invented and you clear them before use.

Question 6

Does this prove the vendor broke our contract?

Accepted Answer

No. It grades your own marks about delivered work and gives you a counted, row-by-row record to bring to the vendor. It does not establish a breach of contract, does not interpret your agreement, and is not legal advice. What the vendor owed you depends on your contract and its terms. RedHub is not affiliated with Google or any directory.

Question 7

How is this different from the Google Business Profile Suspension-Risk Gate?

Accepted Answer

They answer different questions. The Google Business Profile Suspension-Risk Gate grades one Google profile on signals that can get it suspended. This kit grades whether a vendor's batch of directory listings was actually delivered, correct, and still live, against what you paid for. If your name, address and phone are wrong on live listings, the profile gate is the next tool to open.

Question 8

What if I run a service-area business with no public address?

Accepted Answer

Type 'service-area, no public address' as the address on the Setup tab, and mark Address matches as N-A on listings that correctly show no street address. N-A counts as correct on that column. Name and phone still have to match. On a business with a street address on Setup, a row marked N-A reads CHECK INPUT.

Site	Published	Name	Addr.	Phone	Link	Evid.	30-day	Verdict
Metro Business Pages								LIVE AND CORRECT
CityLocal Directory								LIVE AND CORRECT
Pinpoint Maps Listings								LIVE AND CORRECT
Neighborhood Finder								LIVE AND CORRECT
TradeBook Online								LIVE AND CORRECT
Harbor Region Chamber Guide								LIVE AND CORRECT
LocalPro Network								LIVE AND CORRECT
ServiceSeek Directory								LIVE AND CORRECT
FindAPro Listings								LIVE, NEEDS CORRECTION
CoastalBiz Index								LIVE, NEEDS CORRECTION
QuickCitations Hub								SUBMITTED ONLY
OpenListings Portal								SUBMITTED ONLY
RegionPages Online								SUBMITTED ONLY
BizCompass Directory								NOT FOUND
AnchorPoint Listings								GONE AT RECHECK

Listing Delivery Verification Gate

The invoice says 50. How many are live?

Seven marks per listing, all yours.

Published

Name, address, phone, link

Evidence and recheck

Fifteen billed listings. Change a mark and watch the roll-up move.

A count against the invoice, and, where it is short, the one thing to fix first.

Anyone who paid for listings and never saw them.

Verify the listings, then fix what they feed.

Straight answers before you buy.

Find out what the vendor actually delivered.