Contact
Contact RedHub
The fastest way to get an answer is Jo, our support chat — the bubble in the bottom-right corner of any page. It answers most product, download, and order questions instantly, any time. For anything that needs a person, email us and we'll reply within 24 hours (48 at the outside).
Ask Jo — instant
Open the chat bubble in the bottom-right corner of any page. Jo helps you find the right product, tracks down a download you didn't receive, and answers policy questions on the spot — any time of day. When something needs a human, it hands you straight to the team.
Email the team
support@redhub.aiThe right address for orders, missing downloads, refunds, billing, and licensing questions. Include the email you used at checkout so we can find your order fast.
Partnership or affiliate questions? See the Affiliates page.
Before you email
Most questions are already answered. Check the Help Center for delivery, re-downloads, and how to use the kits with your own AI tools, or the Refund Policy for the 30-day, no-questions guarantee.