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Tool Gate · How it works

How the roll-up gate works

How the AI Vendor Claim & Contract Scrutiny gate works

This tool grades a software / AI vendor's marketed claims, one by one, before you sign. It reads 6 claims and rolls them into one verdict — the worst, never the average — then a gate that can only make it worse.

The 6 claims

0199.9% uptime SLAproof 3 · contract 3SUBSTANTIATED
02SOC 2 Type II certifiedproof 3 · contract 2SUBSTANTIATED
03Your data is never used for trainingproof 2 · contract 3SUBSTANTIATED
04Native Salesforce + Slack connectorsproof 3 · contract 2SUBSTANTIATED
0524/7 human support, 1-hour responseproof 2 · contract 2SUBSTANTIATED
06Cuts ticket-handling cost 40% in 90 daysfix firsthigh-stakes ROI · proof 0 · contract 0RED FLAG
VENDOR CLEAR
every claim substantiated — proof and contract both hold
GET IT IN WRITING
at least one claim needs contract language, none red-flagged
WALK AWAY
any red-flag claim, or the high-stakes gate fires
High-stakes · worsen-only

A material ROI or autonomy claim that is both unproven (proof 0) and unbacked by contract (contract 0) is a RED FLAG that forces WALK AWAY no matter how clean every other claim reads — the promise you are actually buying cannot be the one with nothing behind it.

WALK AWAY

Why: Five of six claims read SUBSTANTIATED — uptime, SOC 2, data handling, connectors and support all carry proof and matching contract backing. But the one you are actually buying, a 40% cost-cut ROI promise, has zero proof and zero contract language. A high-stakes ROI claim that is both unproven and uncontracted is a RED FLAG, and one red flag rolls the whole vendor to WALK AWAY however tidy the rest looks. 1 of 6 claims a red flag · high-stakes gate fired · worst-not-average.

Fix firstThe 40% cost-cut ROI claim is unproven and not in the contract — get a written, measurable ROI commitment (or a pilot with named success criteria) before signing. Until that claim moves off RED FLAG, the vendor stays WALK AWAY.

No single claim is the crisis — the clustering is. The roll-up takes the worst, the gate escalates when trouble compounds, and it names the one thing to fix first. A scrutiny aid for your own vendor evaluation — not legal advice. It scores the vendor's pitch, not people, and does not interpret your contract or determine legal rights; marketing-claim substantiation is governed by the FTC, and counsel should review any agreement before you sign.