RedHub AI
Quick Kit · The Math
How the math works
The client that loses you money
A big-revenue client can still run at a loss once you count the hours you burn servicing it. Here's the exact arithmetic the kit runs on every account.
The inputs (one $30k client)
Revenue
$30,000
per year
Direct cost
$14,000
delivery
Service hours
240
per year
Cost / hour
$75
blended
$30,000 − $14,000 − (240 hrs × $75/hr)
= $30,000 − $14,000 − $18,000 cost to serve = −$2,000 — a loss, on a $30k account
True profit · this client
-$2,000/yr
Verdict: fire or reprice
The revenue looked fine. The cost to serve is what sank it.
This $30,000 client quietly costs you $2,000 a year to keep. The kit ranks every account by true profit and hands each a keep / reprice / fix / fire verdict.
Cost to serve uses your own blended rate × servicing hours — an estimate you set, not a bookkeeping export.