How the roll-up gate works
This tool grades every step of one SOP against what an agent needs to run it unattended, then rolls the SOP up to its worst step. It reads 6 steps and rolls them into one verdict — the worst, never the average — then a gate that can only make it worse.
The 6 steps
A step with no checkable success criterion or no defined stop / escalation is a BLOCKER - an agent has no way to know it succeeded or when to halt and hand off. One blocked step overrides the mean readiness score, however high, so the whole SOP reads NOT EXECUTABLE.
Why: Five of six steps are READY and the mean readiness score is 96/100 - on the number alone this refund SOP looks runnable. But step S4-issue-refund defines no stop or escalation: if the refund call is ambiguous the agent has nowhere to halt and hand off. One keystone-blocked step overrides the score, so the SOP is NOT EXECUTABLE until S4 gets a stop condition.
No single step is the crisis — the clustering is. The roll-up takes the worst, the gate escalates when trouble compounds, and it names the one thing to fix first. A readiness aid for your own SOP documents - it grades the document, never people, and never runs an agent. Not legal advice.